HVAC Answering Service | Never Miss a No-Heat Emergency

Emergency line built for HVAC contractors. AI detects no heat, AC breakdowns, gas leaks. Auto-syncs to Housecall Pro, Jobber, ServiceTitan. 60-day free trial.

HVAC Answering Service

Never Miss Another No-Heat Emergency

Ever lost a furnace-out call on the coldest night of winter?

It’s 10 PM. Temperature drops to 15°F. A family’s furnace dies. Kids are freezing. They call four HVAC companies. Three don’t answer. The fourth contractor gets a $1,800 emergency job.

That should’ve been yours.

We built the only emergency line for HVAC contractors. Our AI answers every call. It detects “no heat” in seconds. You get an SMS alert. The family gets help. You get paid.

Start 60-Day Free Trial — No credit card required


How It Works

1. Customer Calls Your Number Forward your business line to us. Or get a dedicated emergency number. Your choice.

2. AI Answers in 3 Rings Professional greeting. “Thanks for calling [Your Business]. What’s happening with your system?”

3. Emergency Detection AI listens for: “no heat”, “furnace won’t start”, “AC not working”, “gas smell”, “system locked out”.

4. You Get Alerted No-heat emergency? SMS within 30 seconds. Routine maintenance? Email in the morning.

5. Auto-Syncs to Your CRM Every call creates a customer in Housecall Pro, Jobber, or ServiceTitan. With system details. Ready to dispatch.


Why HVAC Contractors Choose CallHazel

❄️🔥 Emergency Detection

Our AI knows HVAC emergencies.

No heat in winter? Detected. No AC in summer? Detected. Gas smell? Detected. System lockout error? Detected. Carbon monoxide alarm going off? Detected.

You get an SMS. Customer stays on the line. No missed emergency. No lost revenue.

💰 Capture $1,800 Emergencies 24/7

Average HVAC emergency call: $1,500-$2,000.

Miss two emergencies per month? That’s $36,000 lost annually.

Our AI never sleeps. It answers during:

  • 2 AM furnace failures
  • Sunday AC breakdowns
  • Holiday weekend emergencies
  • Your kid’s soccer game

You decide which calls need immediate response. We make sure you know about all of them.

📱 Auto-Syncs to Your CRM

Every call populates:

  • Housecall Pro
  • Jobber
  • ServiceTitan

Customer info, system type, problem description, urgency level — all there before you arrive.

No clipboard. No missed details. No “wait, what was the issue again?”


Real HVAC Results

“We caught 12 no-heat calls in January that would’ve gone to voicemail. That’s $18,000. I paid $249. Do the math.”

— Mike Chen, Chen Heating & Cooling (Chicago, IL)

Average Results:

  • 4-6 additional emergencies per month
  • $6,000-$12,000 extra revenue monthly
  • Zero missed calls during peak season
  • Sleep better (knowing every call is covered)

Emergencies We Handle

Critical (SMS immediately):

  • No heat (winter)
  • No AC (summer heatwave)
  • Gas smell / leak
  • System lockout / error codes
  • Carbon monoxide alarm
  • Complete system failure

Urgent (Email within 10 minutes):

  • Weak airflow
  • Strange noises
  • High energy bills (system issue)
  • Thermostat problems
  • Frozen coils

Routine (Morning email):

  • Maintenance tune-ups
  • Filter changes
  • System quotes
  • Installation estimates
  • Seasonal checkups

Simple Pricing

Emergency Line — $249/month

Built for HVAC contractors. Nothing extra.

Included:

  • 60-day free trial (no credit card)
  • 24/7 emergency answering
  • AI emergency detection
  • SMS alerts for no-heat/no-AC
  • Email for routine calls
  • Auto-sync to Housecall Pro, Jobber, or ServiceTitan
  • Unlimited calls
  • Cancel anytime

Start 60-Day Free Trial →

No setup fee. No per-call charges. Flat rate.


Common Questions

How does it know “no heat” is an emergency?

It listens for keywords: “no heat”, “furnace won’t start”, “freezing”, “system stopped”, “AC not blowing cold”.

It also checks weather. “No heat” + 20°F outside = emergency SMS. “No heat” + 70°F outside = routine email.

Smart, right?

What about commercial HVAC calls?

We handle them. But we’re built for residential contractors with 1-10 trucks.

If you’re a large commercial outfit with 50+ techs and 24/7 dispatch, you might not need us.

Can customers reach me directly in emergencies?

Yes. You set the rules.

Option 1: AI alerts you (SMS), you call customer back Option 2: AI transfers call to your cell (if you’re available) Option 3: AI handles it, creates ticket, you respond when ready

Your business. Your choice.

What if I’m already on a call?

AI answers the new call. Takes the info. You get notified.

When you finish your current job, you call them back. Or dispatch another tech.

No customer waits on hold. No missed calls.

Do I need a special CRM?

You need one of these:

  • Housecall Pro
  • Jobber
  • ServiceTitan

We sync every call automatically. If you use something else, email us. We might be able to integrate.

What happens in summer vs. winter?

Different keywords.

Winter emergencies:

  • “No heat”
  • “Furnace won’t start”
  • “Freezing”
  • “Pilot light out”

Summer emergencies:

  • “No AC”
  • “Not cooling”
  • “House is 95 degrees”
  • “AC making noise”

AI adjusts based on season and local weather.


What You Get (Free Trial)

Day 1:

  • Custom number (or forward existing line)
  • AI learns your company name, service area
  • CRM integration connected

Day 2-60:

  • AI answers every call
  • Alerts sent (SMS for emergencies, email for routine)
  • All calls sync to CRM
  • Dashboard shows transcripts, recordings

Day 61:

  • Keep it ($249/mo) or cancel (no questions asked)

Most HVAC contractors keep it. First emergency capture pays for 8 months.

Start Your Free Trial →


Built for HVAC Contractors

We’re not a generic answering service.

We built this for HVAC contractors who lose revenue on after-hours no-heat and no-AC emergencies.

Features competitors don’t have:

  • ✅ Seasonal emergency detection (no heat in winter, no AC in summer)
  • ✅ Weather-aware triage (20°F + no heat = emergency)
  • ✅ Housecall Pro / Jobber / ServiceTitan sync
  • ✅ System details captured (make, model, age, error codes)
  • ✅ 60-day trial (not 7 days)

What we don’t do:

  • ❌ Answer during your business hours (you can handle those)
  • ❌ Book appointments (your CRM does that)
  • ❌ Dispatch techs (you decide who goes where)
  • ❌ Generic “we’ll call you back” messages

We do one thing: capture HVAC emergencies 24/7.

That’s it. And we’re really good at it.


Try It Free for 60 Days

No credit card. No setup fee. No risk.

If you don’t capture at least one emergency in 60 days, it’s free.

If you capture five emergencies, you’ve made $9,000 and spent $0.

Start Free Trial →

Questions? Text us: (555) 123-4567 Or email: hvac@callhazel.com


Want to see it in action first?

Book a 10-minute demo. We’ll show you:

  • How “no heat” detection works
  • Real emergency call transcripts
  • CRM syncing in action
  • ROI for your service area

Book Demo →

Or skip the demo and just try it. It’s free for 60 days anyway.


Join 34 HVAC contractors who stopped losing no-heat emergencies.